usable privacy & security

How remote-proctoring surveillance reshapes pedagogy

A graduate-level multi-year end-to-end qualitative research project examining privacy perceptions of emerging e-proctoring software popularized in higher education during Covid-19.

roleLead researcher
methodsQual thematic analysis
contextCHORUS Lab, Carleton
outputsSOUPS '22 · EuroUSEC '23 · TOCHI (in review)
SOUPS 2022 research poster: ‘I didn’t even want to turn my head because I was so scared of the prof’ — Student Perceptions of e-Proctoring Software, by Kazma Chaudhry, Ashi Mann, Hala Assal, and Sonia Chiasson.
SOUPS 2022 — Distinguished Poster Award. Chaudhry, Mann, Assal & Chiasson. View full poster (PDF) →
tl;dr
summaryCovid-19 introduced e-proctoring software into universities. Students protested, instructors grappled. I did a multi-study project investigating students' and instructors' privacy perceptions, and provide actionable recommendations for instructors, universities, and edTech software designers.
context

The situation

the landscapeE-proctoring exploded during Covid-19; institutions adopted e-proctoring fast and with little scrutiny of the human cost. This research sought to investigate how exam surveillance privacy implications impact the pedagogical process for students and instructors, and what it means for the post-pandemic university going forward.
research question

What I set out to answer

RQs 1 and 2What factors influence instructors’ decision-making regarding the use of e-proctored assessments? What is the interplay between students' and instructors’ e-proctoring usage, privacy attitudes, perceptions, and concerns?
methods

What I actually did

study design qualitative comparative study participant samples 14 students and 19 instructors. analysis approachComparative thematic analysis.
key findings

What we found

prompt — 2 to 4 findingsEach finding: state it plainly, then give the evidence behind it (a quote, a number, a pattern). Resist listing everything; pick the findings that mattered. Lead with the most counter-intuitive or consequential one.
impact

What changed

promptWhat did anyone do differently because this research exists? Publications and recognition count here (the Distinguished Poster, the TOCHI submission), but push further: design implications, policy conversations, how the field cites or uses it. "What stakeholders did differently" is the test.
reflection

What I'd carry forward

promptLimitations honestly stated, what you'd do differently, and what the work taught you as a researcher. A confident limitations paragraph reads as more rigorous, not less.